Privacy Policy
Last updated: October 2025
1. Introduction
Welcome to Hemp World Australia (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.hempworldaustralia.com.au. By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.
2. Information We Collect
We may collect the following types of information when you interact with our site or make a purchase:
Personal Information: Name, billing and shipping address, email address, and phone number.
Payment Information: Payment details processed securely through our checkout system (we do not store full credit card details).Browsing Information: IP address, device type, browser details, and site usage data (pages visited, time spent, etc.).
3. How We Collect Information
We collect information in the following ways:
When you make a purchase or create an account.
When you subscribe to our newsletter or contact us.
Through cookies and similar technologies that help us understand site usage.
4. How We Use Your Information
We use the collected information to:
Process and fulfil your orders.
Communicate with you about orders, products, or support requests.
Improve our website, products, and services.
Comply with legal and regulatory obligations.
5. Data Storage and Security
Your data is stored securely on Wix servers. We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. While we strive to use commercially acceptable means to protect your data, no online system is completely secure.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us analyse traffic and remember preferences. You can disable cookies in your browser settings, but some parts of our site may not function properly as a result.
7. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information only when:
Required by law or a legal process.
Necessary to protect our rights or prevent fraud.
Required to complete your order (for example, providing your address to postal or courier services).
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. If you are located in the EU or UK, you may also have the right to restrict processing or lodge a complaint with your local data-protection authority.
9. Links to Other Websites
Our website may include links to other sites. We are not responsible for the privacy practices or content of external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
📧 Email: info@hempworldaustralia.com.au
📍 Address: 6 Lachlan Court Helensvale QLD 4212, Australia